THE DINK DEN LI (The Dink Den, "we," "us," or "our") operates https://thedinkdenli.com and provides private pickleball court rentals and related services at 39 Maple Place, Amityville, NY 11701. This policy explains how we collect and use information provided through our website, services, and text messaging program.
Information we collect
We may collect your name, email address, mobile phone number, message content, and reservation details when you contact us, register for services, or make a booking. When you subscribe to text messages, we may also collect your SMS preferences and consent records.
How we use your information
We use customer information to respond to inquiries, provide services, manage reservations, and communicate about bookings, reminders, cancellations, schedule changes, lessons, facility notices, and customer support.
Our customer-care SMS program does not include promotional messages. Any separate promotional SMS program would require appropriate separate consent.
Mobile information and SMS consent
We do not sell or share mobile phone numbers or SMS opt-in data and consent with third parties or affiliates for their independent marketing or promotional purposes.
Service providers may process this information solely to deliver messages and support the messaging program on our behalf. This limited service-provider processing does not authorize independent marketing or promotional use of your mobile information or SMS consent.
Your SMS choices
Participation is voluntary. SMS consent is not a condition of purchase or reservation. Providing a phone number or contacting us does not, by itself, enroll you in recurring text messages.
Reply STOP at any time to unsubscribe from the SMS program. A final confirmation may be sent. Reply HELP for assistance, or call (631) 397-3465.
Message frequency varies based on bookings and inquiries. Message and data rates may apply. See our SMS Terms and Conditions for details.
Third-party booking services
Our website links to CourtReserve for account registration and court reservations. Information you provide directly to a third-party service is also subject to that provider's privacy policy and terms. Review those policies when creating an account, booking, or providing payment information.
Information security
We use reasonable safeguards to protect customer information. No method of electronic storage or transmission can be guaranteed completely secure.
Policy updates
We may update this policy as our services or practices change. The current version and its effective date will be posted on this page.
Contact us
For questions about privacy, data use, or SMS preferences, contact THE DINK DEN LI:
39 Maple PlaceAmityville, NY 11701
(631) 397-3465
info@thedinkdenli.com